Using file systems to enhance performance of Income Tax Business Application (ITBA)

By: Mr. Deepak Gupta - 17th December, 2019

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Issue of slow down of ITBA and problem of attaching large files
  1. When files are uploaded by assessee in the ITBA it is stored in the ITBA database with limitations on number and size of files uploaded.
  2. This can cause slow down of the system with the ever increasing user base and the volume of files uploaded in the ITBA database.
  3. Apart from bad user experience there is a genuine difficulty in attaching large files. This can be overcome by using a separate file server to store uploaded files and providing the link of the stored location in the ITBA database.
Suggested Solution
  1. The IT authorities create a dedicated and secured file repository system like a digital locker to store all file uploaded by the assessees.
  2. The assessees get user login in this file system along with the access to ITBA preferably by a single sign on.
  3. The files that the assessee wants to submit are uploaded by him on this server and its URL is provided in ITBA web form (No attachment only URL).
  4. To further improve the security and cohesiveness of these systems the files from the file systems can be copied to database by a backend routine which can be scheduled to run at night time when usage is low
  5. This way the performance of ITBA is enhanced, the issue of uploading large files is resolved and concern of loose coupling of the two systems is also addressed.

Income Tax Business Application


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